The Cozy Tea Cart

The Cozy Tea Cart, LLC Privacy Policy is; we don’t rent, sell, or trade your personal information/data to anyone else. The only exception is when it is necessary to share some customer information in order to process or ship your order or for customer service; for instance, with the U.S. Post Office or with our secure credit card processor etc. 

Orders, Customer Contact & Information 

We do retain your name, contact information, mailing address, and order history so we can resolve any order problems. 

Information Sharing 

The Cozy Tea Cart is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. The only companies with whom shipping information is shared are those involved in the task of delivering customers’ orders, such as USPS, UPS, and Fed-ex. 

When you place your order on our website, you enter your credit card information through PayPal, Venmo, or other payment options. The Cozy Tea Cart never has access to your personal credit card information. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Your credit card information, after your order has been processed, is not retained. 

Marketing & Promotional Activities 

We invite visitors to subscribe to our newsletter, and ask for e-mail contact information to assist in its distribution. Through these newsletters, we may send occasional updates, tea education, and promotional offers to your email address. Should you wish to not receive these, you may easily opt-out. 

Monthly Club 

We offer several tea-of-the-month clubs. Each allows our customers to receive teas automatically over a period of time. These are processed as any other order, with the exception that the delivery is not immediate, but is spread over many months. Again, all information gathered is for the sole purpose of fulfilling an order, and is not used for any other purpose or shared with any third parties. 

Reviews 

We invite our customers to submit reviews of the products they have purchased earlier. This information is then displayed on our site to aid other visitors’ shopping experience. These submissions are always voluntary, and the only personal information requested is a customer’s name. 

Cookies 

A cookie is a piece of personal account data stored on the customer’s hard drive containing info that will enhance the enjoyment of our site. For example, a cookie containing a record of past orders provides such useful features as an opportunity to easily reorder or refill any of our teas, and post reviews of the items previously purchased, as well as receive recommendation of the items we feel you will particularly enjoy.

You may control whether your computer or mobile devices will accept cookies in the preference setting of your browser. If your browser is set to reject cookies, you may still visit and shop at our site. The only drawback is that some of the experience-enhancing features listed above will not be active. 

Log Files 

Logs are the information created and stored by the server and include such data as a visitor’s IP (internet protocol) address, browser type, ISP (internet service provider), referring/exit pages, platform type, and date/time stamp. This information is used to analyze macro traffic trends, administer the site, and gather broad demographic information for aggregate use. None of the information collected in this matter may be used to ascertain the personal identity of any of our visitors. 

Protection Methods 

The Cozy Tea Cart takes every precaution to protect our customers’ and visitors’ information. When customers submit sensitive information via our site, your information is protected both on- and off-line.

All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry – SSL. You may visually verify that the site is secure by looking for the closed lock icon displayed by your browser.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The entirety of our visitors’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information, (for example, when a customer gives credit card information over the phone). 

Children’s Data 

These services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. 

What Rights You Have Over Your Data 

Data protection laws give you rights to request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Privacy Policy Changes 

Since technologies and marketing efforts change, we reserve the right to update or modify our Privacy Policy at any time without prior notice. If we do make any changes in our privacy policies, we will immediately post those changes on the top of this page. This version of the The Cozy Tea Cart Privacy Policy was updated on May 8, 2024. If you have any questions or concerns about our Privacy Policy, please contact us at 603-249-9111. 

Indemnification 

You agree to indemnify, defend and hold harmless The Cozy Tea Cart and our affiliates, partners, officers, contractors, service providers, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this privacy policy or your violation of any law or the rights of a third-party.